Privacy Policy
Solutionex Technologies (PVT) LTD respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your rights regarding your information.
1. Information We Collect
When you contact us or submit an enquiry through our website, we may collect information such as:
- Full name
- Business or company name
- Email address
- Phone or WhatsApp number
- Service you are interested in
- Preferred contact method
- Project or requirement details
- Any other information you choose to provide
Our website may also collect limited technical information such as browser type, device information, IP address, and basic usage data for security, performance, and website functionality.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries
- Understand your business or project requirements
- Contact you regarding our services
- Prepare quotations or discuss project requirements
- Provide customer support
- Improve our website and services
- Maintain the security and functionality of our website
- Keep appropriate business communication records
We use personal information only for legitimate business purposes related to your enquiry or our services.
3. Contact and Enquiry Forms
When you submit a form through our website, the information you provide may be sent to our business email and/or processed through our website’s form system.
The information may include your name, email address, phone number, business details, service interests, and project requirements.
We use this information to review your enquiry and communicate with you regarding your request.
4. Cookies
Our website may use cookies or similar technologies required for website functionality, security, performance, and user experience.
Cookies are small files stored on your device that may help the website remember certain information or operate correctly.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
Our website may use third-party services to support functions such as:
- Website hosting
- Business email
- Contact forms
- Website security
- Performance optimization
- Maps
- Social media links or integrations
These providers may process limited information where necessary to provide their services.
We do not sell your personal information to advertisers or other third parties.
6. Data Security
We take reasonable technical and organizational measures to protect information submitted through our website.
These measures may include secure hosting, SSL encryption, access controls, software updates, and other website security practices.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
For example, enquiry information may be retained while we communicate with you, provide services, maintain relevant business records, or meet applicable legal or administrative requirements.
Information that is no longer required may be deleted or securely removed.
8. Your Rights
Depending on applicable laws, you may request that we:
- Provide information about personal data we hold about you
- Correct inaccurate or incomplete information
- Delete personal information where appropriate
- Stop or restrict certain processing of your information
- Respond to questions about how your information is used
To make a request, contact us using the details provided below.
9. External Links
Our website may contain links to external websites, social media platforms, or third-party services.
Solutionex Technologies is not responsible for the content, security, or privacy practices of third-party websites.
We recommend reviewing the privacy policies of any external services you visit.
10. Children's Privacy
Our website and services are primarily intended for businesses and individuals seeking digital services or business-related information.
We do not knowingly collect personal information from children through our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technologies, or data-handling practices change.
Any updated version will be published on this page with a revised Last Updated date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Solutionex Technologies (PVT) LTD
Address:
No-28/1, MHL White House
Main Street, Nintavur-24
Sri Lanka
Email:
Info@solutionex.net
Phone:
077 667 7079
078 474 5425
Website:
www.solutionex.net